911 outage restored in Hood River County

The outage was caused by an "equipment issue"

911 systems are down in Hood River County. November 7, 2016, (KOIN)
911 systems are down in Hood River County. November 7, 2016, (KOIN)

PORTLAND, Ore. (KOIN) — A 911 outage that disrupted communications for emergency officials and law enforcement in Hood River County was fixed Monday afternoon.

A spokeswoman for CenturyLink said an “equipment issue” impacted 911 services in the Columbia River Gorge, Hood River and The Dalles for around 36 hours.

“In case of an emergency, customers should drive to the nearest fire station or emergency facility,” the spokeswoman said. “Technicians are working to restore services as quickly as possible. We apologize for this inconvenience.”

The outage started over the weekend and continued Monday. As of 9:30 a.m., services were still impacted by the outage, according to Hood River County Sheriff’s Office.

“This is pretty scary from a public safety perspective,” Sheriff Matt English told KOIN 6 News. “We’ve never had an outage like this for this long.”

Residents with an emergency were told to call 805.399.2711 and speak with a dispatcher.

“If you get a busy signal, please keep trying,” the sheriff’s office said.