MULTNOMAH COUNTY, Ore. (AP) – Three former employees at Les Schwab are seeking an additional $15 million in punitive damages in a lawsuit claiming the tire chain pushed unneeded tires, wipers and other vehicle supplies on customers.
The Oregonian reports two people in the suit say a manager at the Clackamas Les Schwab demanded they up-sell every customer or tell them they needed services such as windshield wipers, brakes or shocks, even if they didn’t.
Vincent Finzer, Tracie Lee Udey and Synthea Russell filed an amended suit filed last week in Multnomah County Circuit Court. Documents say they worked at the Clackamas store between 2010 and 2015. All three claim they were yelled at, threatened or grabbed by a manager.
A spokesman for Les Schwab, which is headquartered in Bend, declined comment to The Oregonian, citing the pending litigation.