PORTLAND, Ore. (KOIN) — Bob and Maureen Pung both use wheelchairs. They went shopping at the new city Target in downtown Portland Saturday, but only Maureen Pung could get her wheelchair through the door.
“In his case, his chair is too big and the door is too small,” she said.
Bob Pung’s wheelchair wouldn’t fit through the double door because of a post.
An assistant manager came outside and met the Pungs and discovered what the issue was. She called for help and soon the post was removed.
Target manager Vincson Green told KOIN 6 News he will work to ensure that post is removed at the beginning of each day to provide easier access to the store.
“We have an automatic door over there for all of our guests and usually that works. So this is the first time I’ve had to come in here to take this off,” Green said. “I’ll make sure that he has access to my building.”
He said there was one thing he need to check.
“My only thing is I need to see if we can keep it out all the time but we do have keys to take it out to make sure our guests can get into our building.”
Pung said he was relatively satisfied with the solution — although he said he doesn’t want to have to wait to get in the next time he shops at the city Target.
“I’m not going to come down every day. But when I do I want to be able to go into the store like anybody else,” Pung said.
“The bottom line is I shouldn’t have had to come down here to get accessibility. It should have been accessible in the first place.”