TriMet to launch smartphone ticket app

A TriMet ticket vending machine in Portland, May 13, 2013 (KOIN 6 News)
A TriMet ticket vending machine in Portland, May 13, 2013 (KOIN 6 News)

PORTLAND, Ore. (KOIN) — TriMet is launching a new, free app later this summer that will allow passengers to buy and use tickets on their smartphones.

The agency began testing the app in April, around the time a KOIN 6 News report highlighted commuters complaints about ticket vending machines not working.

On average, TriMet officials said at that time, 92% of their machines are working. But officials said they know there are issues. They have more than 200 machines and they do about 500,000 transactions a month.

“With this new mobile app riders won’t have to keep track of paper tickets anymore,” said Chris Tucker, TriMet’s director of revenue operations. “They won’t have to search of loose change in their pocket as they board the train or bus and they won’t have to wait in lines at the ticket vending machines, either.”

The app, still in the beta testing phase, will be used by about 150 riders and will work for all bus, train and commuter service.

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